Shipping policy

UK Shipping:

All UK orders are sent by Royal Mail with next day delivery, fully insured.

Orders over £195 - Free Delivery

Orders under £195 - £5

We aim to dispatch all orders within 3 working days.

 

International Shipping:

 

Continental Europe:

Orders over £195 - Royal Mail - Free Delivery

Orders under £195 - Royal Mail - £10

Rest of World, inc. USA, Canada, Australia etc:

Orders over £195 - Royal Mail - Free Delivery

Orders under £195 - Royal Mail - £15

We aim to dispatch all orders within 3 working days.

 

Customs and duty charges may apply and are at the discretion of the customs agents in your country. Buyers are responsible for any customs and import taxes. Trash Lobster are not responsible for the cost of duties on international shipments and any fees are paid to the appropriate customs agency by the customer.

Trash Lobster cannot be held responsible for any delays due to customs. Items that are returned to us due to unpaid customs charges are non-refundable.

 

Incorrect Addresses:

Please check your addresses thoroughly as once packages are dispatched they cannot be re-routed.

If a package is returned to us by the mail carrier due to an incorrect address we will refund you the cost of the item minus shipping fees and a re-stocking fee of 10%.